terms and conditions

Terms and Conditions

Opening Times

Rissons at Springvale is open for accommodation 7 days a week.

The restaurant is open..
Wednesday - Friday: From 5pm, last orders 9.30pm
Saturday: From 5.30pm, last orders 9.30pm
Sunday: All day from 1pm, last orders 7pm.

Accommodation Check-in

Check-in is from 4pm and check-out is 11am. This is subject to change if it does not suit, with prior agreement.

No-Smoking Policy

In accordance with current legislation we apply a strict no-smoking policy in the building. Should you smoke in the bedroom an extra charge of £100.00 will be added to your account to cover additional cleaning charges.

Cancellation and Billing Policy

We require your full address and credit card details in order that we can guarantee to hold your reservation. Final payment is normally on departure.

We accept most credit/debit cards for payment. (Excluding - Amex & Diners Club).

Once a reservation has been made, the client has entered into a legally binding contractual agreement with the firm of Rissons @ Springvale.

Where an individual is making a reservation on behalf of a large party, he/she will be responsible for the payment of the total single account on departure. Rissons @ Springvale cannot guarantee to undertake to arrange individual accounts for each member of a party, and cannot take responsibility for how the account is allocated amongst a group.

We do not make a charge against your card without your approval unless you don't show up or cancel all or some of your booking at short notice.

Notice Required for Accommodation

No charge if 1 week or more notice.
50% charge if 48hrs or less notice.

We will endeavour to resell all cancelled accommodation therefore eliminating the need to pass charges on to clients.

Website Terms of Use

For details on terms and conditions when using our website please see our website terms page.